Spa Euphoria & Wellness Retreat - Thunder Bay, Ontario

Varsha S. N.

Because of the promos and offers i went to spa euphoria which was one of the bad decisions ever in my life. I lost so much amount of money the lady who was the owner of the shop doesn’t have any knowledge about skin or anything else .. She just bought some devices with some amount of money and trying to use it to her customers.. by taking too much amount of money per session….Seeing an offer for manicure i went over there n the offer was 29 dollars n this women charged me 59 dollars bt i haven’t uttered a word against her .. its was my mistake even done my manicure without soaking n she cut the cuticles like raw n it was so so painful i was not satisfied . The service was literally so poor and while i was lying there for the session i can see other customers hairs all around..if i had spend these much amount to other good places at least i will get some good customer service … bt this place a big no ….Today was my 4th session she finished the 30 min session as a 10 min session and told me to go … i was really sad ,i had spend more than 1000 dollars n she literally told me like this … the only reason i am putting a review is only because of that atleast if she had shown some respect for the hard earned money of us i shoulnt have given a review like this

If you want to waste your money you can go to this place….

Leanne W.

I paid over $600 and had 12 laser treatments that Janet said would take in 6 and I still have a ton of hair .. 2 different people did my laser and I had to point out several times where it was not taking and sometimes my appointments were less than 10 mins and they just kept doing the same places over and over instead of covering the whole area.. the lip laser didn’t even work …some quirks about honouring promos and forgot me in a room while on the phone with the bank for 45 mins also forgot to book me in when I paid and made up a fake date that I was booked in on when I was actually in class that day … finally I would give 0 stars for the satisfaction and results and 1 for being friendly but that is all… I didn’t try any other services because I was disappointed with the one I got
DEFINITELY DO NOT RECOMMEND 💯

Adam

Had amazing experience today at spa euphoria got my nails done by Makayla 😊 she did an absolute amazing job. She made the experience very enjoyable very easy to talk to and wonderful girl. I would highly recommend her service. I always really enjoy my time at spa euphoria Janet the owner makes you feel so welcomed it's like going there and just hanging out being one of the girls. Thanks again ladies look forward to seeing you all again.
Audrey Adams

Ruby H.

I always get my lash extensions done by Janet. She is professional, fast and the results are beautiful and amazing!! Janet (the owner) treats everyone like and old friend and makes you feel comfortable and welcome!! She goes above and beyond to help make your service the best.

Emily W.

I'm sorry to say I wasn't impressed with my latest visit to this salon.
I went in with friends for some manicures on a Saturday.
The technician seemed irritated when I was asking for suggestions on colour and style. Okay, I can see that, I should know what I want. Not a big deal, I can get past that.
I also told her that I had had a manicure previously and they used a strange base coat I wasn't able to get off, and she just said she probably wouldn't be able to as well, and didn't even try. Okay, again, not her problem, she wasn't the one who applied it, that's fine.
The manicure itself was just okay. The website says it includes a hand soak, which I didn't get, an exfoliating scrub, which I also didn't get.
She asked what nail shape I like, and I said rounded, and then she proceeded to file them pretty haphazardly, so much so that I had to fix it myself when I got home. There was also polish left on many of my cuticles as well as the skin of my hand.
The colours were nice, but the glitter she used was visually and physically lumpy on two of the nails and when I asked about it, she just told me that's how it cures and there's nothing she can do...which doesn't make sense because none of the other nails turned out that way.
There is also a hair polished into one of the nails that is already driving me crazy to look at.
They also didn't inform us that they didn't take debit until the manicures were finished.
Overall, the people were pleasant enough, but I would not recommend this salon, and if I wasn't with a group of my friends, I would have made a bigger deal about it. But all the employees seemed to be in a big rush to set up for a party after our appointments, so I suppose we weren't a priority.

Naomi L.

(Update - Their employees are giving 5 star to scew the results! I reported the likes. )I went in for a manicure and possibly a pedicure. When I arrived I was asked to take my shoes off but it was so cold in there I had to put them back on and I decided it was way too cold to get a pedicure. I asked the girls multiple times to help me find a nude coloured shellac polish but they were annoyed that I kept asking for help. They didn't have a colour wheel of their polishes and told me to open every single polish to see the colour, the bottles were crusty and hard to open. So she begins the manicure and doesn't even soak my nails, she started cutting my hard cuticles and didnt attempt to soften them, which obviously hurt! The entire time she kept asking personal questions which I was clearly not wanting to answer but she persisted. She did a horrible job and had shellac polish all around my nails, it made my nails look twice as big as they were, it looked ridiculous. I finally went to pay and the girl at the cash asked the girl doing my nails "how much do you want to charge her?" I spoke up and said your website says $45 for a SPA manicure with a hand salt massage, hand soak, etc which I got NONE of. She ended up charging me just under $40 and there wasn't and option for a tip on their iPhone payment so I gave the girl $2, which she didn't even deserve. My nails chipped within hours and the shellac was cracked everywhere which I've never experienced before. This was by far the WORST nail experience I've ever had and especially by a "SPA". I wanted to have a relaxing time and have a spa experience which was not at all what I received. Don't be fooled by their nice website and descriptions of their services because the services they provide are absolutely terrible. I have photos of how terrible my nails looked and will upload if possible, I even told the girls I needed my nails to look nice for an important interview coming up and I didn't want to worry about doing them myself. Oh, and instead of having nice soothing music like most spas, they didn't have any and I had to listen to these young girls chatting and asking about switching shifts with each other. This salon and its equipment was dirty. This salon is clearly ran by young individuals that don't know how to run a salon.

Christine L. B. &. P. -. R. L. L. R.

I can’t express enough how AMAZING Susan was in helping me with correcting some of my wrinkles and filling in areas that helped boost my facial appearance. I’m approaching 50yrs and really wanted to refresh. Susan did just that. With careful examination and follow ups, we really made a huge difference. I would strongly recommend this clinic/spa for anyone seeking a bit of a boost. Thank you so much Spa Euphoria!!!

Amber M.

I went to spa euphoria got my gel nails, lash extensions and pedicure that lasted forever! They were very clean with their tools in between clients. They met beyond my expectations. I will never go anywhere else! Love this Spa!